Shipping policy
At SOUGHIE Timepieces & Jewelry, we are committed to delivering your order safely and as quickly as possible.
Processing Time
All orders are processed within 1–3 business days after payment has been confirmed.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- Canada: 6–12 business days
- United Kingdom: 5–10 business days
- Australia: 6–12 business days
- Europe: 6–12 business days
- Other international destinations: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Shipping Costs
Shipping fees are calculated at checkout. We may offer free shipping on qualifying orders or during promotional events.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees determined by your local customs authority. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact page.